Built for equipment owners and facility managers
Your appliances. Your service history. Always at your fingertips.
Scan the QR on your equipment — see every service visit, open a ticket, or call your provider in seconds.
- Passports available
- 500+
- Trusted providers
- 50+
- History on scan
- 100%
Sound familiar?
You should not have to guess what was done
When your dishwasher breaks down again, you deserve to know what was fixed last time, who serviced it, and when maintenance is due — not chase paper folders or wait on hold.
- No visibility into past repairs and parts replaced
- Hard to reach your service provider when something fails
- Maintenance dates live in someone else's calendar, not yours
Your digital service passport
Scan. See history. Get help.
Every appliance gets a QR code linked to its full service record. You see transparent history, upcoming maintenance, and can open a ticket or call — while your service company uses the same platform to serve you faster.
- Full service history and reports on your equipment
- Open support tickets or call directly from the QR page
- See upcoming maintenance before problems happen
- Trust through transparency — nothing hidden in a technician's notebook
Point your phone at the QR sticker on your appliance to open its passport instantly.
How it works for you
From QR scan to peace of mind
Your service provider sets it up — you get a simple, trustworthy view of your equipment.
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1
Scan the QR on your appliance
Each piece of equipment has a unique QR sticker. Scan it with your phone — no app install required.
Scan the QR on your appliance
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2
See your service passport
View complete repair history, work reports, maintenance dates, and documents in one place.
See your service passport
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3
Request help in one tap
Open a support ticket or call your service provider directly when something needs attention.
Request help in one tap
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4
Stay informed after every visit
Signed work reports and updates land in your portal — so you always know what was done and why.
Stay informed after every visit
What you get
Everything you need as a customer
ServicePassport puts you in control of your equipment's service story — your provider uses it to deliver better, faster support.
QR service passport
One scan shows the full life story of your appliance — repairs, parts, and maintenance.
Transparent history
Every visit documented. No more wondering what the last technician did.
Easy support requests
Open tickets from your portal or the QR page — track status until resolved.
Call when it matters
Reach your service provider with one tap from the QR support page.
Maintenance visibility
See when service is due before breakdowns cost you downtime.
Downloadable reports
Access signed PDF work reports for your records and insurance.
Who benefits
Built for people who rely on equipment
Whether you run a restaurant, hotel, or clinic — ServicePassport helps you stay informed and in control.
Restaurant & café owners
Keep kitchen equipment running with full visibility into every repair and scheduled service.
Hotel & facility managers
Track service across many appliances and sites without chasing paperwork.
Service company clients
Your provider uses ServicePassport to give you a modern, transparent customer experience.
Try it yourself
Experience the customer portal
Start a personal 30-minute demo with your email — explore tickets, appliances, and service history in your own sandbox.
Service staff (admin, technician, dispatcher) can use one-click demo login on the login page. Staff demo login
Contact
Questions about your service portal?
Ask your service provider about ServicePassport, or contact us if you are evaluating the platform for your business.
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Email us
info@service-passport.ch -
Call us
+41 44 500 00 00
Ready to see your service history clearly?
Try the customer demo or log in if your service provider already gave you access.